UniFocus Reaches 100 Countries Worldwide

Dallas (USA) – October 5, 2012 – The world is yours with UniFocus’ international capabilities. In a global marketplace, partnering with companies that can meet the international productivity and business intelligence demands of your organization is of the utmost importance. You have that Partner when selecting UniFocus to provide solutions for those demands.

UniFocus now has active Time and Attendance, Labor Management and Survey Solutions clients in more than 100 countries on six continents across the globe. The company’s industry-leading services and support empower you with the knowledge and information needed to drive increased bottom line results for your business.

“Our technology, specific hospitality experience and the drive to be a global solutions leader make us the best single source partner with solutions for all clients, international or domestic. When designing our innovative technology platforms, we built from the ground up to be customizable to meet our partners’ needs, particularly when dealing with complicated and greatly varying work rules from country to country,” said Joe Sullivan, Chief Information Officer of UniFocus. “We continue to strive to take full advantage of the latest technological advances in all of our design and developments, a good example being our latest mobile platform that untethers managers from their desks and enables them to run the business while interacting with their team and customers.”

UniFocus’ systems easily adapt to the various work rules and laws of different countries, cities and other municipalities and adjust to day-based rather than hourly pay rates, frequency of pay, banked hours and overtime laws, just to name a few. If an operation has monthly relationships with its staff, our systems simply handle these parameters, both in attendance tracking and scheduling for optimal performance.

“We have performed installations of our Time and Attendance and Labor Management Systems (LMS) in countries throughout the world,” said Kenneth Heymann, Chief Operating Officer of UniFocus. “Our team has extensive knowledge of the global marketplace and is sensitive and adaptable to the cultural differences that are present when working in other countries.”

UniFocus’ guest, meeting planner and employee engagement survey solutions have also been implemented with great success in countries across the globe.

“We distribute and receive responses to surveys in any language and provide training and reference documents in multiple languages,” said Joan King, Managing Director, Survey Solutions of UniFocus. “In addition, SERVICEScope®, our mystery shopping solution, is utilized by partners in countries throughout the world to ensure they are meeting the expectations of their customers.”

Protection of personal information is a high priority in many overseas markets and UniFocus is vigilant in its handling of privacy, holding TRUSTe Safe Harbor certification.

“Privacy of personal information is of great concern to UniFocus, not just for our overseas partners, but for all of our customers,” said Mark Heymann, President and CEO of UniFocus.

“We are excited to be industry leaders with our international capabilities. In some developing countries where labor costs are on the rise, we are actually introducing the concept of labor management to businesses for the first time. Our leadership and consultants have years of experience and worldwide knowledge to provide the best possible service when interacting with our global partners,” Mark Heymann continued.

UniFocus is your dedicated partner, providing the productivity tools and business knowledge you need to succeed in the ever-changing global marketplace.

About UniFocus
UniFocus is the industry leader in providing Smart Productivity Tools for Labor Management, Time and Attendance, Survey Solutions, Performance Tools, Consulting and Training. Our technologies include industry-leading labor management systems, integrated with time and attendance; budgeting and performance intelligence. Coupled with guest, employee and meeting planner survey feedback systems, and multi-dimensional mystery evaluations, UniFocus’ unmatched consulting and training expertise ensures clients get measurable returns for the systems we deliver – and customize to their needs.

Media Contact:
Cory S. Johnson
Director of Public Relations
UniFocus, LP
Tel: (972) 512-5187
csjohnson@unifocus.com