FCS Computer Systems Appoints New CEO

Singapore, (Singapore) — 9 May 2012 — FCS Computer Systems, a leading comprehensive hospitality solutions provider, announces that it has appointed senior technology industry executive Steven Weeks as its new CEO. Weeks, who assumed the role on April 9, is based out of FCS’ Singapore office.

Weeks’ previous leadership responsibilities have spanned Asia Pacific, Europe, the Middle East and Africa. Past positions have included significant posts at Fortune 500 companies, with roles at country, regional and international levels in the capacities of vice president of sales, chief operating officer and managing director. This experience has given him extensive knowledge and expertise in both enterprise and service provider segments. Weeks has lived in the Asia Pacific region for more than 15 years, including Australia, Philippines, Hong Kong, Indonesia and China. He previously lived and worked in the United Kingdom, with management and operational control for organizations across Europe, the Middle East and Africa.

“I intend to build on the excellent service culture and the extensive suite of technologies already in place at FCS, working closely with the other business units of the PlanetOne Group to ultimately establish the company as a one-stop shop for hospitality solutions globally,” Weeks says. “We aim to enter additional adjacent markets where our solutions naturally can transcend. We will continue to open up new sales offices across the world to help FCS increase its reach, expanding our distribution and reseller channels. We will strive to ensure that hotels in every region and ratings segment have access to the best hospitality software on the market and also our newly selected market adjacencies will enjoy the full use of our solutions as well.”

Weeks has a number of short- and long-term goals for FCS, beginning with improved customer operations and enhanced value creation through the industry’s most advanced technology. He aims to return FCS to its roots as a true software development company, creating additional solutions for FCS’ targeted customer segments and launching a new platform with multiple deployment options—both on-premise and cloud-based solutions. Weeks believes in tightly collaborating with clients on new product development and working to expand FCS’ presence with appointed partners.

“Steven is well known and highly regarded within the hospitality and technology business sectors, and his extensive network of contacts and the technical expertise gleaned from his long career in these sectors will be a catalyst of change for FCS as we continue to introduce our industry-leading suite of solutions for the hotel and health sectors, as well as our new markets and regions,” says Mun Chiew Yoon, group CEO of Planet1World. “In our core markets, FCS solutions are renowned as the most advanced, intuitive and comprehensive integrated solutions available for hotels, and Steven will help us deliver that message globally.”

About FCS Computer Systems | FCS Computer Systems (FCS), founded in 1982, is a comprehensive hospitality solutions provider with presence in more than 26 countries worldwide. With nearly three decades of experience, FCS has provided extensive solutions to more than 4,000 hotels in over 8,000 installations across 32 countries.

FCS delivers a full suite of innovative hospitality solutions and services that does solution architect for integrated resorts and international hotel chain on centralized solutions across multiple vendors. The Universal Interface and Billing solution can be installed onsite or hosted privately by hotel chain or publicly hosted by FCS. FCS WinVoice is the leading voicemail solution on both analogue and SIP platform. FCS e-Solution is a web-based suite of hotel operation applications comprised of five subsystems – e-Connect, e-Engineering, e-Housekeeping, e-Concierge and e-Recovery. e-Connect provides centralized call center job dispatch management. e-Engineering is for preventive maintenance and general engineering work order management. e-Housekeeping is for room assignment, inventory, and lost and found management. e-Concierge manages concierge services in a professional way. e-Recovery handles incidents and compensations – an advance GITCH management system with guest information. All these e-Solution applications will be available on the c-Solution platform which is cloud enabled. These applications can also be operated on smart devices so that field staff can take immediate actions on their m-Solutions platform. And most excitingly is FCS i-Guest applications that allow guests to access hotel services and request services via their own smart devices. Subscribe to FCS BuZZ for the latest news and industry insights across the globe by renowned hoteliers, consultants and business owners.

Media Contact:
Fion Chu
FCS Marketing
FCS.Marketing@planet1world.com
Tel: +852-3195-8085